Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • “Fast, friendly service done the hometown way…Been with Bayless for a long, long time and totally recommend.

  • KM

    “When we require anything, y’all are responsive. We appreciate that. When we have a problem, y’all listen and adjust and explain. All that is wonderful

  • “Taylor Hanna is always very friendly and helpful. I have been with Bayless Insurance for several years.

  • TC

    “If you are looking for insurance, Bayless Insurance is the place to go! I have been with them for a few years now and have had nothing but GREAT customer service. When my old insurance policy went up by $60 a month, they were able to provide me with the same policy as before, but with even a lower price than what I was paying. They always go above and beyond for everything I have asked from them. The team is always cheerful and helpful when they answer the phone. I Highly recommend this team, and will forever use them for my insurance needs!”

  • SP

    “Very friendly and professional office staff. Addresses all our insurance needs right away.”

  • HM

    “I’ve been using Bayless Insurance for a couple of years now. I am one to always have a million questions, and I can count on them to answer every single one! They have gone above and beyond for everything I have ever requested from them. Taylor Hanna is the one I work with mainly, and she has been absolutely wonderful! They’ve been able to get me the same policies I had before, for a much lower premium. I wouldn’t take my business anywhere else!”

  • PB

    “Great customer service

  • GD

    “Mike Bayless has been my agent since 2005. He, his staff and Germania have been by far my best experience with any insurance company. Not only are their prices very competitive, their service has been above and beyond my expectations. Thanks, Mike!”

  • SD
  • GF

    “Mike Bayless has been my agent since 2005. He, his staff and Germania have been by far my best experience with any insurance company. Not only are their prices very competitive, their service has been above and beyond my expectations. Thanks, Mike!”

  • PA

    “Bayless Insurance has been our insurance agency for years. Taylor, Shannon, and the entire office staff is so helpful and they have been there through many life events….. through our children turning 16 and becoming new drivers, to covering them on their own policies when they graduated from college and began working and supporting themselves. Our whole family trusts Germania and Bayless Insurance. ”

  • VC

    “Your staff is always there to answer any questions that I have. Thank y’all.”

  • RT

    “Everyone at Bayless is very helpful and they are very knowledgeable and readily pass that info to us. All questions are answered and periodic contact with reminders are sent out. We feel quit safe and well protected with them .”

  • SH

    “Your rates were better than anyone else for starters Joni that helped me was super nice ”

  • JR

    “Great family business, I have been a customer for many years. They are responsive and make the process very easy.”